Incidents reported on status page for Graceview https://status.graceview.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/fa49c1b31cf72ae57c1e7f0fdb9610f9.png https://status.graceview.ai/ en https://status.graceview.ai/incident/769872 Wed, 19 Nov 2025 07:00:00 -0000 https://status.graceview.ai/incident/769872#aa3dc7a21391cb977ee66a8f290d109100c464af2e75edb4ba71d76c174fa941 The incident has been resolved. We apologise for any inconvenience and will be reaching out to affected customers. https://status.graceview.ai/incident/769872 Wed, 19 Nov 2025 06:00:00 -0000 https://status.graceview.ai/incident/769872#ff2d3ca1e525024b6531c075dde0644bc359d4305f4a63b31a31ed7acec8fa8a Additional fixes have been deployed to resolve the issue. We are continuing to monitor the situation, but services are now visibly recovering. https://status.graceview.ai/incident/769872 Wed, 19 Nov 2025 03:51:00 -0000 https://status.graceview.ai/incident/769872#231e6eaffbd18e9109c4d9ef2545041eb7e093b7d83acd598075e237e57c6acc We have deployed a fix and are monitoring results. We will continue to provide further updates until the incident is resolved. https://status.graceview.ai/incident/769872 Wed, 19 Nov 2025 01:30:00 -0000 https://status.graceview.ai/incident/769872#0c6aaee8a57926b4b9d83174c982820010700f971fbbf0c0582967ed59191350 An interim workaround has been released to prioritise processing of collaborative writing server-side events. https://status.graceview.ai/incident/769872 Wed, 19 Nov 2025 00:30:00 -0000 https://status.graceview.ai/incident/769872#92e66caf4b30db97bf2e8e9584474f79a996ea0a2e4efb47f75c858d69c82e57 We have identified the cause of the issue and are working to resolve it as soon as possible. https://status.graceview.ai/incident/769872 Tue, 18 Nov 2025 11:30:00 -0000 https://status.graceview.ai/incident/769872#03363fb17817b32bfd1f154a5dbca665e48b9cf52006c94e89b76fcf9c38abd5 We have identified certain server-side processes, such as collaborative writing, inviting team members, and dispatching emails, are experiencing delays and may timeout for a subset of users. We are investigating the cause and will post an update as soon as possible. https://status.graceview.ai/ Tue, 18 Nov 2025 07:45:02 +0000 https://status.graceview.ai/#f46fa376432f5689d348317795cc4815bea57811f6023997e763685b1c046220 Graceview Australia recovered https://status.graceview.ai/ Tue, 18 Nov 2025 07:43:42 +0000 https://status.graceview.ai/#f46fa376432f5689d348317795cc4815bea57811f6023997e763685b1c046220 Graceview Australia went down https://status.graceview.ai/ Sun, 16 Nov 2025 19:09:06 +0000 https://status.graceview.ai/#fd74467ec49021f5feda6ef6c343c8985b4261abb6d7f6d07cef964caf6b1fa7 Graceview Australia recovered https://status.graceview.ai/ Sun, 16 Nov 2025 19:08:55 +0000 https://status.graceview.ai/#fd74467ec49021f5feda6ef6c343c8985b4261abb6d7f6d07cef964caf6b1fa7 Graceview Australia went down https://status.graceview.ai/incident/751519 Sat, 01 Nov 2025 05:00:17 -0000 https://status.graceview.ai/incident/751519#575344a1a0b2fdd52c7d81a26cf6390a86267092fe96ef8ca10c431274075b78 Maintenance completed https://status.graceview.ai/incident/751519 Sat, 01 Nov 2025 05:00:17 -0000 https://status.graceview.ai/incident/751519#575344a1a0b2fdd52c7d81a26cf6390a86267092fe96ef8ca10c431274075b78 Maintenance completed https://status.graceview.ai/incident/751519 Sat, 01 Nov 2025 04:00:00 -0000 https://status.graceview.ai/incident/751519#1f4286869f9fe06cce6a11932a9d6aaf5bbb1b4febb34b867392fbd34b14f75f Graceview will be applying planned operating system upgrades during this time. Approximately an hour of intermittent downtime should be expected. https://status.graceview.ai/incident/751519 Sat, 01 Nov 2025 04:00:00 -0000 https://status.graceview.ai/incident/751519#1f4286869f9fe06cce6a11932a9d6aaf5bbb1b4febb34b867392fbd34b14f75f Graceview will be applying planned operating system upgrades during this time. Approximately an hour of intermittent downtime should be expected. https://status.graceview.ai/incident/751519 Sat, 01 Nov 2025 04:00:00 -0000 https://status.graceview.ai/incident/751519#1f4286869f9fe06cce6a11932a9d6aaf5bbb1b4febb34b867392fbd34b14f75f Graceview will be applying planned operating system upgrades during this time. Approximately an hour of intermittent downtime should be expected. https://status.graceview.ai/incident/751519 Sat, 01 Nov 2025 04:00:00 -0000 https://status.graceview.ai/incident/751519#1f4286869f9fe06cce6a11932a9d6aaf5bbb1b4febb34b867392fbd34b14f75f Graceview will be applying planned operating system upgrades during this time. Approximately an hour of intermittent downtime should be expected. https://status.graceview.ai/incident/722300 Sat, 13 Sep 2025 05:30:08 -0000 https://status.graceview.ai/incident/722300#0635ac327698bee3221f6bde753e1a428626ef87d1a7d57b2df9d5b767c76a60 Maintenance completed https://status.graceview.ai/incident/722300 Sat, 13 Sep 2025 05:30:08 -0000 https://status.graceview.ai/incident/722300#0635ac327698bee3221f6bde753e1a428626ef87d1a7d57b2df9d5b767c76a60 Maintenance completed https://status.graceview.ai/incident/722300 Sat, 13 Sep 2025 05:00:08 -0000 https://status.graceview.ai/incident/722300#64dfbeb739a4469c75fd887ce3687c2f8cac63dd8f25e67534fe4b4de645de64 Graceview will be applying planned capacity upgrades to handle increased usage and upcoming features. We expect approximately 15 minutes of intermittent downtime during this maintenance period. https://status.graceview.ai/incident/722300 Sat, 13 Sep 2025 05:00:08 -0000 https://status.graceview.ai/incident/722300#64dfbeb739a4469c75fd887ce3687c2f8cac63dd8f25e67534fe4b4de645de64 Graceview will be applying planned capacity upgrades to handle increased usage and upcoming features. We expect approximately 15 minutes of intermittent downtime during this maintenance period. https://status.graceview.ai/incident/722300 Sat, 13 Sep 2025 05:00:08 -0000 https://status.graceview.ai/incident/722300#64dfbeb739a4469c75fd887ce3687c2f8cac63dd8f25e67534fe4b4de645de64 Graceview will be applying planned capacity upgrades to handle increased usage and upcoming features. We expect approximately 15 minutes of intermittent downtime during this maintenance period. https://status.graceview.ai/incident/722300 Sat, 13 Sep 2025 05:00:08 -0000 https://status.graceview.ai/incident/722300#64dfbeb739a4469c75fd887ce3687c2f8cac63dd8f25e67534fe4b4de645de64 Graceview will be applying planned capacity upgrades to handle increased usage and upcoming features. We expect approximately 15 minutes of intermittent downtime during this maintenance period. https://status.graceview.ai/incident/626980 Wed, 30 Jul 2025 13:00:00 -0000 https://status.graceview.ai/incident/626980#37c2d4ce0f6f1d6c0d4d08a10e130816bc9a486744fb0b2f8cbeea117ce89342 Maintenance completed https://status.graceview.ai/incident/626980 Wed, 30 Jul 2025 13:00:00 -0000 https://status.graceview.ai/incident/626980#37c2d4ce0f6f1d6c0d4d08a10e130816bc9a486744fb0b2f8cbeea117ce89342 Maintenance completed https://status.graceview.ai/incident/626980 Wed, 30 Jul 2025 12:00:00 -0000 https://status.graceview.ai/incident/626980#ac9dc01564447609003e8adf7663afd851ac29c7bb8e081a42671fc183b90060 Graceview will be applying infrastructure changes to support major upcoming features. We expect approximately 30 minutes of downtime during this maintenance period. https://status.graceview.ai/incident/626980 Wed, 30 Jul 2025 12:00:00 -0000 https://status.graceview.ai/incident/626980#ac9dc01564447609003e8adf7663afd851ac29c7bb8e081a42671fc183b90060 Graceview will be applying infrastructure changes to support major upcoming features. We expect approximately 30 minutes of downtime during this maintenance period. https://status.graceview.ai/incident/626980 Wed, 30 Jul 2025 12:00:00 -0000 https://status.graceview.ai/incident/626980#ac9dc01564447609003e8adf7663afd851ac29c7bb8e081a42671fc183b90060 Graceview will be applying infrastructure changes to support major upcoming features. We expect approximately 30 minutes of downtime during this maintenance period. https://status.graceview.ai/incident/626980 Wed, 30 Jul 2025 12:00:00 -0000 https://status.graceview.ai/incident/626980#ac9dc01564447609003e8adf7663afd851ac29c7bb8e081a42671fc183b90060 Graceview will be applying infrastructure changes to support major upcoming features. We expect approximately 30 minutes of downtime during this maintenance period. https://status.graceview.ai/incident/621776 Sat, 19 Jul 2025 04:27:27 -0000 https://status.graceview.ai/incident/621776#27a712e6f6b97ebcb99ec05edefced92b905a5f33a35fd1b566a43c0a51100f8 Maintenance completed https://status.graceview.ai/incident/621776 Sat, 19 Jul 2025 04:27:27 -0000 https://status.graceview.ai/incident/621776#27a712e6f6b97ebcb99ec05edefced92b905a5f33a35fd1b566a43c0a51100f8 Maintenance completed https://status.graceview.ai/incident/621776 Sat, 19 Jul 2025 04:00:00 -0000 https://status.graceview.ai/incident/621776#970399a89515d0b762800b2ff5c51d8ad2177b1872b747ed4cfaf54c167937ad Graceview will be applying planned capacity upgrades to handle increased usage and upcoming features. We expect approximately 15 minutes of intermittent downtime during this maintenance period. https://status.graceview.ai/incident/621776 Sat, 19 Jul 2025 04:00:00 -0000 https://status.graceview.ai/incident/621776#970399a89515d0b762800b2ff5c51d8ad2177b1872b747ed4cfaf54c167937ad Graceview will be applying planned capacity upgrades to handle increased usage and upcoming features. We expect approximately 15 minutes of intermittent downtime during this maintenance period. https://status.graceview.ai/incident/621776 Sat, 19 Jul 2025 04:00:00 -0000 https://status.graceview.ai/incident/621776#970399a89515d0b762800b2ff5c51d8ad2177b1872b747ed4cfaf54c167937ad Graceview will be applying planned capacity upgrades to handle increased usage and upcoming features. We expect approximately 15 minutes of intermittent downtime during this maintenance period. https://status.graceview.ai/incident/621776 Sat, 19 Jul 2025 04:00:00 -0000 https://status.graceview.ai/incident/621776#970399a89515d0b762800b2ff5c51d8ad2177b1872b747ed4cfaf54c167937ad Graceview will be applying planned capacity upgrades to handle increased usage and upcoming features. We expect approximately 15 minutes of intermittent downtime during this maintenance period. https://status.graceview.ai/incident/559574 Sat, 10 May 2025 05:12:53 -0000 https://status.graceview.ai/incident/559574#e47628ca2c949a61a778b08e8a98132f3ce6201dfa6433e542382d62d36e7cdf Maintenance completed https://status.graceview.ai/incident/559574 Sat, 10 May 2025 05:12:53 -0000 https://status.graceview.ai/incident/559574#e47628ca2c949a61a778b08e8a98132f3ce6201dfa6433e542382d62d36e7cdf Maintenance completed https://status.graceview.ai/incident/559574 Sat, 10 May 2025 04:20:52 -0000 https://status.graceview.ai/incident/559574#c65e96da3dd4367783ce50b12a3e3edae32ca8e843e63b075e9aa66b50e96fd1 Graceview might be slow or intermittently unavailable as we apply planned software and security updates to the platform. https://status.graceview.ai/incident/559574 Sat, 10 May 2025 04:20:52 -0000 https://status.graceview.ai/incident/559574#c65e96da3dd4367783ce50b12a3e3edae32ca8e843e63b075e9aa66b50e96fd1 Graceview might be slow or intermittently unavailable as we apply planned software and security updates to the platform. https://status.graceview.ai/incident/559574 Sat, 10 May 2025 04:20:52 -0000 https://status.graceview.ai/incident/559574#c65e96da3dd4367783ce50b12a3e3edae32ca8e843e63b075e9aa66b50e96fd1 Graceview might be slow or intermittently unavailable as we apply planned software and security updates to the platform. https://status.graceview.ai/incident/559574 Sat, 10 May 2025 04:20:52 -0000 https://status.graceview.ai/incident/559574#c65e96da3dd4367783ce50b12a3e3edae32ca8e843e63b075e9aa66b50e96fd1 Graceview might be slow or intermittently unavailable as we apply planned software and security updates to the platform.